Services

Customized Solution for Each Client

We create a customized solution for each of our customers. Solution design starts with a detailed site survey and includes a review of floor plans, photos and site maps. Then open dialog with the customer increases our understanding of trouble spots and areas of risk. Our experienced engineers use these tools and their understanding of lighting, camera angles, weather, hardware and software to select optimal camera placement.

In-House Installation Team

We have an in-house installation team experienced in software configuration and networking technology. Our team has the resources, equipment, and background necessary to quickly complete any installation with a minimum of disruption.Once the physical installation is finished, our engineers walk the site again, making any final adjustments and ensuring the aim and focus is optimal.

Training

Our installation services include software training for you and your staff.  We customize training for each customer and we understand that solution success requires that you are empowered to use the software interface. We remain accessible after installation if you have questions or issues.

Maintenance

We have the staff and expertise to keep your system running and well maintained. Our service agreements provide you with comprehensive support for your system, allowing you and your staff to concentrate on other important matters.

Managed Services

Your business technologiesare vital to your success. If they are down a business can grind to a halt. Keeping themperforming optimally isn’t easy. It takes time and technical expertise. And for small-to-medium sized businesses it often doesn’t make sense to take on the task of system monitoring, management and maintenance internally. This is where Ojo can help.

We have customized managed services programs (MSP) that allow you to focus on your company and let us manage the mission critical business technologies. We can manage your data network, video surveillance cameras or your access control system. One company, in partnership with you.

Here are some of the things we offer.

• End user administrative management.
• Technical systems support and maintenance
• Software patching and updating
• Training to keep your staff current
• Proactive technical systems monitoring and alert services
• Emergency systems support services
• Retainer based general consulting services on current technologies and system architecture
• Standards and guidelines and procedure development