877-306-4OJO (4656) sales@ojotech.com

There are many benefits to video security systems. Besides letting you see where you can’t always be, they can serve as a deterrent to intruders while protecting your property.  And the evidence they can produce in case of a break-in or other crime is of the highest value for law enforcement investigators.

Analog cameras were once the most common forms of video surveillance technology, but the transition to IP-based digital cameras – which have more features and higher resolution – is well underway. Getting their start in the days of streaming tape, analog cameras are still an affordable solution.  But IP cameras allow for sending and receiving digital files over the Internet.   This means that end-users can have access to the video from a variety of devices, including laptops, desktop PCs, tablets and smartphones.  Remote monitoring of both recorded and live video offers many opportunities in system management and situational awareness.  But like anything that’s mechanical in nature, problems can arise with your surveillance system.

With analog, troubleshooting issues is pretty straightforward. Why? Because most failures on analog cameras are due to human error, like incorrect equipment setup, improper equipment termination, or improper camera installation, which can easily be handled with a simple service call or directions over the phone. But both analog and IP do share similar record and playback technical issues.

In fact, here are some of the most common issues that can affect analog and digital IP cameras:

  1. No video (Analog and IP)
  2. Bad video/out of focus (Analog and IP)
  3. No control (Analog and IP)
  4. Client machine error (Digital IP)
  5. No video playback (Digital IP)
  6. Inability to add cameras to the system (Digital IP)

And here are the possible causes of those headaches:

  1. Loose cables
  2. Dirty lens, cobwebs, back focus
  3. Configuration issues — wrong subnet, wrong gateway, wrong transmission protocol
  4. Bandwidth limitation
  5. Lack of storage space
  6. Software version incompatibility
  7. Need for software system updates
  8. Lack of redundancy
  9. Insufficient power (POE)
  10. Cable distances


IP video system problems require IT-savvy tech support

Because IP video systems work by digitizing and streaming video signals over IP networks, troubleshooting is a bit more complex due to the number of variables that can contribute to the symptom. You need IT-savvy tech support that understands digital systems and the wireless aspects of your IT video camera system.

Ojo Technology can address all of your video challenges

Ojo Technology can also provide products that are suitable for IPVS systems.  These products integrate servers, storage, networking and applications to build a robust IT infrastructure. Whether it’s installing a new video surveillance system or troubleshooting your current system to keep it running smoothly, our experienced video engineers will be happy to discuss your situation.   We can be reached at 877-306-4656 (4OJO).